When you've got your own service desk handling your IT faults it leaves you free to get on with more important things - like the running of your organisation. Having dedicated IT staff on hand is a luxury that not every small business or school can afford but we can help you solve that problem.
Many IT-related issues can be solved quickly and efficiently simply by talking to a trained and experienced person and quite often a telephone call can solve the issue. With experienced service desk operators available to you, irritating IT issues can be prevented from escalating to crises.
With a range of flexible packages allowing you to tailor the cost to suit you budget, you can be up and running in no time with support available on an as-needed basis.
As well as telephone support, you can also use our dedicated support ticketing system which automatically generates a full audit trail of your faults and resolutions. Support ticketing systems often become a valuable resource in their own right as they can highlight areas of user error that can be removed with targeted training and self-help.
If you'd like to see how your own service desk can help your organisation work smarter, please give us a call on 01673 898001 or fill out the contact form here.